Nbbaje Privacy Policy — Your Data Is Completely Safe With Us

This Privacy Policy ("Policy") has been prepared by the entity operating the Nbbaje platform ("Nbbaje", "we", "us"). It describes how we manage the data of users ("you", "user") of our website and app.

Definitions of key terms used in this policy:

• "Personal Data" — any information that can directly or indirectly identify you.
• "Processing" — the collection, storage, use, transfer, or deletion of data.
• "Third Party" — any individual or entity other than Nbbaje.
• "Cookie" — Small text files stored on your device while you browse the website.

By using the Nbbaje platform, you agree to this Privacy Policy. Any changes will be updated on this page, and you will be notified directly of significant updates.

Nbbaje collects your information in several ways. Details are outlined below:

Information collected during registration:

• Full name and date of birth
• Email address and mobile number
• Residential Address
• Preferred Language & Currency

Information collected during the identity verification (KYC) process:

• National ID Card or Passport Copy
• Proof of address (utility bill or bank statement)
• Selfie or video verification in certain cases

Automatically collected information:

• IP address and device type
• Browser type and operating system
• Time spent on the site and which pages you visited
• Login Time & Location Data (Approximate)

Transaction information:

• Deposit & Withdrawal History
• Mobile Banking Number on File
• Betting history and gaming activity

Nbbaje uses your data only for specific, legitimate purposes. Each purpose is outlined below:

If you'd prefer not to receive marketing communications, you can opt out at any time through your account settings or by contacting support.

Nbbaje never sells your personal data to third parties. However, there are specific circumstances where data may need to be shared:

• Payment processors: Necessary information is shared with Mobile Pay, Nagad, or Rocket to complete transactions.
• KYC Service Provider: Trusted third-party services may be used for identity verification.
• Regulatory Authorities: Data may be shared with government authorities where required by law.
• Anti-Money Laundering: Suspicious activity is reported to the relevant authorities.
• Cloud Service Provider: Encrypted cloud storage is used to keep your data safe.

Before sharing your data with third parties, we ensure they follow adequate security standards and will not use your information for any purpose beyond our instructions.

Nbbaje uses industry-standard security technologies to protect your personal data:

• SSL/TLS encryption: Every connection to the site is secured with 256-bit SSL encryption. You can verify this by looking for the padlock icon in your browser.
• Data Encryption: Stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security is available when accessing your account.
• Regular security audits: Our systems undergo regular security audits.
• Restricted Access: Only authorized personnel have access to your data.
• Firewall & Intrusion Detection: Unauthorised access attempts are detected in real time.

Nbbaje uses cookies on its website. Cookies help enhance your browsing experience and ensure the platform functions properly.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the site's functionality.

Nbbaje does not retain your data longer than necessary. Retention periods by data type:

• Account Information: For the duration of your active account and up to 5 years after closure, as required by law.
• Transaction History: A minimum of 5 years, in accordance with anti-money laundering regulations.
• KYC Documents: Up to 5 years after account closure.
• Communication history (support tickets): 3 years.
• Cookie & Browsing Data: 12 to 24 months.

Once the retention period expires, your data is securely deleted or anonymized.

As a Nbbaje user, you have several important rights regarding your data:

To exercise any of the rights listed above support@nbbaje.net. We will respond within 30 business days.

Nbbaje strictly refrains from serving anyone under the age of 18. We do not knowingly collect personal data from minors.

If a minor accidentally creates an account and we become aware of it, the account will be closed immediately and all collected data will be securely deleted.

If you believe a minor is using this platform, please contact us immediately.

For any privacy-related questions, concerns, or complaints, please get in touch with us:

• Email: support@nbbaje.net
• Subject Line: "Privacy Request — [Your Name]"
• Response time: Within 30 business days

We take every complaint seriously and work to resolve issues promptly. Protecting your data is our top priority.